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Windows Mobile 5.0 and Exchange Server 2003

Think about what you and your employees need to get your work done. Most workers today can't be without their e-mail, even if they're away from the office. You need to keep in touch with co-workers and clients, keep track of your appointments, and monitor your tasks. You also need to know that the solution you deploy is cost effective, offering your company the best return on its investment.

If your company uses Windows Mobile powered devices with Exchange Server 2003, your employees can access their data when they're on the move, and you won't have to deploy a middleware solution.

With the next major improvements to mobile messaging, the Messaging and Security Feature Pack (MSFP) from Windows Mobile, together with Exchange Server 2003 Service Pack 2 (SP2), you'll have an even better choice. The integration offers a more secure, affordable, and easy to manage solution.

Messaging & Security Feature Pack Overview

The Messaging & Security Feature Pack for Windows Mobile 5.0 works well with Microsoft Exchange Server 2003 SP2 to deliver a direct, scalable and cost-effective mobile messaging solution.

This solution enables business users to easily stay connected to their Microsoft Office Outlook Mobile information while on the go and helps businesses to better protect device data.
  • Keep your Calendar, Contacts, Tasks, and Inbox up-to-date using Direct Push Technology. Plus, you can now browse your corporate address book over-the-air with Exchange 2003 SP2.

  • Better protect device data and manage devices using the Feature Pack and Exchange 2003 SP2. With this combination, IT administrators can remotely manage and enforce select corporate IT policies over-the-air via the Exchange 2003 SP2 console. Businesses can mandate policies like requiring PIN passwords for every device.

  • Deploy scalable, cost-effective mobile messaging solutions and reduce the need to pay for an additional third party server product and client access license fees by using existing Exchange 2003 SP2 investments.

Ease of Use

With the Messaging and Security Feature Pack (MSFP) and Exchange 2003 Service Pack (SP2) your team not only gains more access to the information they need, they also benefit from the familiar Exchange and Outlook software from Microsoft.

Windows Mobile powered devices can use mobile line of business applications, extending your workers' productivity while on the road. Workers can access corporate data, such as updates to customer orders or inventory. In addition to easy access to business information, a Windows Mobile powered phone can place and receive calls and, with the addition of a GPS solution that includes maps and a GPS receiver, help your workers find clients' offices. The devices are compact enough to be used in a restaurant, in a car, or while rushing from one appointment to the next. Just like a desktop computer, you can customize it with hundreds of third-party software applications.

Business Information—Always On

There's no need to call back to the office to get the latest phone number for a contact. If it's in your company address list, you can get it from your device. With Exchange 2003 SP2, you can use your Windows Mobile powered device to access full contact details from the company address book, called the Global Address List (GAL). You can also check the free/busy schedules of your co-workers, schedule meetings and send e-mails.

If you use a Pocket PC Phone edition, you'll also have access to Word Mobile, Excel Mobile, and PowerPoint Mobile documents. Improvements to Windows Mobile 5.0 devices allow you to synchronize Word documents without losing any formatting, and create charts in Mobile Excel. You'll also be able to view PowerPoint documents on your mobile device. With Windows Mobile 5.0 devices you can also synchronize your tasks to your Windows Mobile device over the air.

Direct Push Technology

Business needs change from moment to moment. You might have to reschedule a meeting at the last minute, or make a change to the meeting location. Direct Push technology keeps your Outlook Mobile up-to-date by delivering e-mail, Calendar, Contacts and Tasks directly to your device, allowing you to react quickly to changes.

Direct Push technology offers several benefits. During most of the request for change notifications, the device is waiting for a response, and not sending or receiving data. Instead of sending empty syncs, as would be the case with scheduled or manual sync, the synchronization operations are targeted only at those folders that contain changes. By not transmitting these empty syncs, the device is able to reduce its power consumption, increasing battery life. At the same time, this reduces data charges.

More Secure Access

Management of all your company's portable devices can be challenging. Consider this scenario: One of your employees left his device in the taxi or a restaurant. The new features in MSFP provide a solution.

Building on Exchange 2003 capabilities, your IT Administration will be able to remotely manage and enforce select corporate IT policies over the air via the Exchange server console. You can also remotely wipe data from lost or stolen devices.

The new management features include the ability to:

  • Separate IT policies into mandatory or recommended.
  • Exempt some users from a policy.
  • Check whether an issued device has the latest policy settings, and mandate the device to download the new policy and settings.
  • Block non-compliant devices from syncing with Exchange ActiveSync.
  • Set policies to lock the device after a certain period of inactivity.
Remote reset of device data helps to protect your business information. An unauthorized user might try to log in to your lost or stolen device, but it's protected against that too.
  • Remote wipe is activated when device attempts to sync with the network.
  • Once the Admin sends remote erase order to the specific device, the server sends the order to the device. When it is synced, the order is carried out.
  • Administer through a Web site or delegated to a helpdesk.
  • Device is locked and data stored on the internal memory is erased after five incorrect password tries.
  • Device is still available for emergency calls.
Device password management has been improved. Administrators can:
  • Set the strength and length of the password for the device.
  • Set device inactivity time before the user needs to enter password again.
  • Require certificate authentication to Exchange Server.
Certificate powered Authentication
  • Increases security by providing a certificate powered authentication to the server.
  • Available using PKI software certificates with Exchange.
Support for Secure/Multipurpose Internet Mail Extensions (S/MIME)
  • Sign and encrypt messages coming to and from mobile devices.

Return on Investment

The Messaging and Security Feature Pack (MSFP) works with Exchange 2003 SP2 to deliver direct, scalable and cost-effective mobile messaging. When employees are away from their desks or disconnected from the corporate LAN, they can't respond as quickly to critical e-mails, manage their calendars, and keep in touch with customers.

On-the-road employees lack access to customer, sales, and product data. This can lengthen the sales cycle and reduce cross-sell and up sell opportunities. A Windows Mobile powered device connected to the company's network through Exchange Server can save money for your company through greater worker productivity.

Because MSFP uses your existing Exchange server, there's no need to pay for an additional third-party server and client access license fees.

Another cost saver: The new GZIP data compression reduces network bandwidth and latency and speeds up synchronization times, which reduces your company's cost for mobile messaging.

With Exchange Server 2003, you've got the information infrastructure in place. Deploying Windows Mobile powered devices with the Messaging and Security Feature Pack lets you extend the infrastructure and make business critical information available to your mobile workers. Your budget and IT departments will appreciate how MSFP works with your existing Exchange 2003 deployment. Employees will find the tools easy to use because they're based on familiar applications. Remote administration means you won't have to compromise when you implement a mobile solution.

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